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Global Technology Client

Tailored Outplacement Solutions Case Study

Overview

In 2024, a Fortune 500 global organization formed a new technology company as a wholly owned and independent corporate entity. The technology company provides business management and financial solutions. The formation of the company resulted in a significant reduction in force across 9 countries in a highly sensitive employee and regulatory environment. With no internal precedent for managing a global RIF, the company needed a strategic partner to ensure a smooth, compliant, and culturally aligned transition process.

At A Glance

Challenges

  • Implement an international Workforce reduction quickly
  • Need for consistent global standards
  • Key strategic risks- brand impacts & workforce retention & engagement

Benefits

  • Strong adherence to country-specific labor laws
  • Built engagement
  • Realized excellent value in outplacement support

Challenge

As a newly formed entity, the company was navigating:

  • A first workforce reduction event as culture was forming.
  • The need for consistent global standards while honoring local labor laws and cultural expectations
  • Key strategic risks, including negative impacts to the Brand in the marketplace, and lower internal retention and engagement during a period of formation and difficult change.

Solutions

Global Delivery Network
  • 24/7 regional hubs (Americas, EMEA, APAC) coordinating notifications, workshops, and escalation support
  • Multi-lingual coach teams fluent in local cultures and labor regulations
Dedicated Program Management Office
  • A single Consultant plus regional operations managers to support every phase of planning and implementing the global RIF
  • Embedded CMP liaisons partnered with organization’s HR leads in each country, facilitating weekly status calls and joint decision-making on complex cases

Strategic RIF & Communication Support

  • Employee notification planning, reduction-in-force logistics, and stakeholder communication templates
  • Manager notification training—best-practice scripts, role-plays, and job aids to ensure consistency, legal compliance, and empathy in every market
Technology for Scale
  • A globally accessible, mobile-friendly career portal with region-specific job boards, resources, and automated compliance checks across jurisdictions
  • Real-time reporting dashboards enabling ability to track milestone achievements and surface any issues immediately

Tailored Outplacement Programs

  • High-touch, high-tech career transition support for over 200 people across 9 countries, delivered in 10 languages
  • In-country specialists ensuring cultural alignment—from Paris to São Paulo to Singapore

Post-RIF Re-Engagement & HR Enablement

  • Train-the-Trainer workshops equipping organization’s HR and line managers with the skills and toolkits they need to lead future workforce changes
  • Country-specific compliance toolkits (checklists, FAQs, legal decision trees) so organization’s Sons’s HR business partners felt confident and supported
  • Post-RIF vision sessions to rebuild strategic clarity and trust in leadership

 

CMP Career Victory Portal

Results

  • Regulatory Compliance: 100% adherence to local labor laws—no formal complaints or actions
  • Employee Engagement: “Survivor” feedback indicated that impacted colleagues received meaningful, respectful support
  • Client Reporting: Real-time visibility into project milestones and rapid resolution of any issues
  • Measured Impact: 94% candidate satisfaction score and high landing rates within six months
  • Brand Protection: A well-managed, culturally sensitive process that reinforced organization’s commitment to respect, empathy, and results across all markets

Summary

The global outplacement project demonstrated CMP’s ability to support a clients' specific needs, and quickly bring strategic and tactical support to a complex global reduction in force. With CMP's support, The organization navigated the risks of a global action, protected their emerging brand in the markets they do business, and provided those impacted with career transition support in alignment with their value of respect, empathy and results.

CMP's high-touch and high-tech career transition solutions are tailored to the unique needs of each client and candidate. This is the CMP Advantage.

CMP CEO

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Maryanne Piña

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